Frequently asked questions
Have questions? We’re here to help
This depends on the delivery location within India. Roastery orders are delivered in 2-5 working days, provided there are no delays caused by unexpected circumstances (such as natural disasters).
For all dine-in, delivery and pick-up orders, we accept the following payment methods: UPI, debit/credit cards, net banking and through the Blue Tokai wallet.
Your convenience is important to us. You can select a time slot at the time of placing your order and we'll prepare your food accordingly. Beverages in the order will be prepared on arrival to ensure that the coffee does not go cold.
Yes, absolutely! When you refer a friend/family member, you (the referrer) will receive a unique referral code to share with them. Once the referee downloads the app and signs up, they get a discount coupon of ₹100 which can be used one time. When the referee places their first order paid value of ₹500 or above, the referrer) will receive 100 BT Coins (for every referral).




