Head of Production

Mumbai, INDIA

Job Description:

We are looking for a production head to join our team.

Specific responsibilities will include:

Operations Management and Improvement

• Monitor, develop and improve production SOPs to ensure efficiency and accuracy.
• Creating a better process for maintaining hygiene and cleanliness at the roastery. Making sure that all cities are adhering to the policy being made.
• Optimize shifts and manpower to accommodate growth without hiring new people.  Ensure timely start and completion of batches as per plan.
• Setting up production lines to have better efficiency amongst staff with increase fulfilment capacity 
• Conduct weekly meeting with the customer support team to understand customer expectations, and adjust processes in response to issues raised.
• Create, monitor and analyse key roastery metrics

Delivery Management and Optimization

• Actively working towards optimizing per unit delivery cost by balancing load between courier partners and rate negotiation.
• Proactive management of delivery to customers, developing processes and solutions for reduce delivery times.
• Define packaging guidelines and develop packaging solutions to improve customer experience and improve cost

Inventory and Cost Management

• Managing cost optimization in terms of inter-roastery transfer and one-time transfer.
• Planning of inventory for different platform by coordinating with different responsible team members.
• Accurately forecast packaging and merchandise requirements to limit stockout.  Coordinate with SCM team and E-commerce manager to proactively manage required inventory.

Team management and handling

• Overlooking all three cities team members and help them in growing in their profile.
• Conducting routine meeting with the team and crafting growth plan for individual team members in the production across cities .

• Weekly meeting with your reporting managers to update about last week progress and setting up the base for next week 

Skills Required:

• 2+ years’ experience in Operations (F&B industry preferred).
• 2+years’ experience in a supervisory capacity.
• Bachelor’s degree - B.Tech.
• Excellent Project Management Skills.
• Proven track record of successfully training employees in productivity and safety. -hands-on experience in handling ERP systems.
• Ability to coach and mentor employees on a one-on-one basis as well as a group.

ABOUT BLUE TOKAI COFFEE ROASTERS
www.bluetokaicoffee.com

We are India’s largest specialty-focused coffee company, with coffee roasteries in New Delhi and Mumbai and a growing network of cafes. All of our coffees are sourced from leading growers across the country, and traceability and long-term relationships with our farms are integral to what we do. We are focused on sourcing, roasting, brewing the best beans India has to offer.