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Head of Production

Mumbai, INDIA

Job Description:

We are looking for a production head to join our team.

Specific responsibilities will include:
Operations Management and Improvement
  • Monitor, develop and improve production SOPs to ensure efficiency and accuracy.
  • Creating a better process for maintaining hygiene and cleanliness at the roastery. Making sure that all cities are adhering to the policy being made.
  • Optimize shifts and manpower to accommodate growth without hiring new people.  Ensure timely start and completion of batches as per plan.
  • Setting up production lines to have better efficiency amongst staff with increase fulfilment capacity 
  • Conduct weekly meeting with the customer support team to understand customer expectations, and adjust processes in response to issues raised.
  • Create, monitor and analyse key roastery metrics
Delivery Management and Optimization
  • Actively working towards optimizing per unit delivery cost by balancing load between courier partners and rate negotiation.
  • Proactive management of delivery to customers, developing processes and solutions for reduce delivery times.
  • Define packaging guidelines and develop packaging solutions to improve customer experience and improve cost
Inventory and Cost Management
  • Managing cost optimization in terms of inter-roastery transfer and one-time transfer.
  • Planning of inventory for different platform by coordinating with different responsible team members.
  • Accurately forecast packaging and merchandise requirements to limit stockout.  Coordinate with SCM team and E-commerce manager to proactively manage required inventory.
Team management and handling
  • Overlooking all three cities team members and help them in growing in their profile.
  • Conducting routine meeting with the team and crafting growth plan for individual team members in the production across cities .
  • Weekly meeting with your reporting managers to update about last week progress and setting up the base for next week 
Skills Required:
  • 2+ years’ experience in Operations (F&B industry preferred).
  • 2+years’ experience in a supervisory capacity.
  • Bachelor’s degree - B.Tech.
  • Excellent Project Management Skills.
  • Proven track record of successfully training employees in productivity and safety. -hands-on experience in handling ERP systems.
  • Ability to coach and mentor employees on a one-on-one basis as well as a group.



We are India’s largest specialty-focused coffee company, with coffee roasteries in New Delhi and Mumbai and a growing network of cafes. All of our coffees are sourced from leading growers across the country, and traceability and long-term relationships with our farms are integral to what we do. We are focused on sourcing, roasting, brewing the best beans India has to offer.