Delhi or Mumbai
Providing excellent customer service is integral to what we do. Whether it’s through phone, email, social media or in-person, every customer interaction is an opportunity to engage with people to provide a positive experience with our brand. This is not a tick-the-box call center position but a critical and demanding role that requires excellent communication skills, multi-tasking abilities, patience, positivity and a willingness to put in the extra effort to ensure customer satisfaction.
Specific responsibilities will include:
COMPENSATION: The salary will be competitive with industry standards.
ABOUT BLUE TOKAI COFFEE ROASTERS
We are India’s largest speciality-focused coffee company, with coffee roasteries in New Delhi and Mumbai and a growing network of cafes. All of our coffees are sourced from leading growers across the country, and traceability and long-term relationships with our farms are integral to what we do. We are focused on sourcing, roasting, brewing the best beans India has to offer.